Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.
Advanced Search Options
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Connectivity
Archives for February 2022
Discussion List
-
Internet went down in the neighborhood, when restored, now have like 10-20% packet loss!Worked fined last 2 years, the internet went down in the area, was restored and it now has issues (…Answered Closed Lippo 61 views 1 comment 0 pointsInternet drops every day for about 5 minFor the last month or so, everyday between 2pm and 5 pm the internet drops out for about 5 minutes.…Answered Closed kjlasala 149 views 19 comments 1 pointCan't get ethernet to work with my Arris TG1682I cant get my ethernet cable to connect with my pc through my ARRIS TG1682. It's a combo router for…Answered Closed mikesil 68 views 4 comments 0 pointsUnbalanced Upload SpeedsWhy is it that we can have great download speeds but the plans all have such garbage upload speeds?…Answered ✓ Closed Ceslinger 65 views 1 comment 0 pointsI'm trying to connect new devices to wifi. Why will they not connect?I'm using the same password I've always used. Old laptop repaired and now cannot connect. New lapto…Answered Closed rickiebroadfoot 100 views 2 comments 0 pointsInternet dropouts on new modemSpeed is generally good, but the Grafana dashboard I have setup to monitor connection speed and ava…Answered Closed rlramirez77 48 views 4 comments 0 pointsMonth-long Connection Drops & Upstream IssuesI've been having issues with my connection since around the first week of January. Here's a bit of…Answered Closed Kathop 72 views 3 comments 0 points