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Archives for January 2023
Discussion List
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"Unable to Connect" error message with out-of-home WiFiI spoke to several reps who have not been able to help. I've downloaded the security profile, yet r…Answered s3monkey3717 115 views 20 comments 1 point
Wifi not connecting to devicesI have recently started up my internet service. The spectrum app says my account is active and serv…Answered ✓ eliaspaul 43 views 1 comment 0 points
Butch MWhat is the wifi password [redacted]
Cannot ping office IP address but CAN ping other external IP addressesMy office (a Spectrum Business customer) has a static IP address. I cannot ping it from my home (a …
I'm Unable to connect to out of home wifi connections, any assistance?Hello, I've had Spectrum Mobile + Internet for two years, and during that time, I've never used the…Answered BlackSuit421 73 views 3 comments 0 points
High ping rates. High Jitter. Disconnects from company phone serverHello all, This has been an ongoing issues with multiple equipment changes and spectrum technicians…Answered mron19 125 views 16 comments 0 points
Upload speed is to slow for home businesMy Upload speed is less than 5 mb per secondAnswered ✓ acetee31 55 views 1 comment 0 points
SAX1V1SJust received my new modem and router for the 1GB service. Everything hooked up fine, but in the &q…Answered ✓ HowieH 137 views 2 comments 0 points
Continuing troubleshooting intermittent packet lossContinuing troubleshooting from another discussion: https://community.spectrum.net/discussion/comme…Answered ✓ Filivanili 339 views 24 comments 0 points
Higher Latency to ServersHello, I have a few hosted VPS servers from google and in the last month my latency has gone from 5…Answered TheDought 89 views 7 comments 0 points
Consistent on schedule wan connectivity dropsMultiple calls, reboots, modems, and two site visits. Cable internet is working fine, except that w…Answered Jy250 110 views 13 comments 0 points
