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Internet 2021 Archive
Archives for January 2021
Discussion List
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Internet Performance QuestionFolks, I very rarely get from my cable modem: Time Not Established Critical (3) No Ranging Respon…Answered Closed kirkkohnen 281 views 2 comments 0 pointsUpload Speed IssueHello! I hope to maybe get some help or clarification on a few things. i am completely unable to m…Answered Closed jharris6171 236 views 12 comments 0 pointsDoes Spectrum email have advanced filters?Spectrum EMAIL has Filters where you can Direct EMAIL based on contents. The filters by Default ar…Answered ✓ Closed Ed_D 130 views 3 comments 0 pointsThe answer for Spectrum Business Email using OUTLOOKI was able to setup my Spectrum Business Email outlook with the following settings IMAP Settings: i…Answered ✓ SomeComputerGuy 1K views 3 comments 2 pointsIntermittent connection all week. Spectrum help desk says everything fine on their end. (It's not)I have been having internet connectivity issues for a solid week. The internet will go out a good t…Answered Closed ramrod911 214 views 1 comment 0 pointsWhat is all of this on my router logs?I subscribe to Spectrum internet I believe it's the Ultra plan, 400 mbps down and 20 mbps up. I hav…Closed JC6271 420 views 0 comments 0 pointsSpectrum Business Email IMAP accounts have quit workingI am the Administrator of Spectrum Business Email Account and several of our Outlook IMAP clients h…Answered Closed Jerrywin 212 views 4 comments 0 pointsArris SB6190 Modem not approved for 400mbps service?Recently upgraded our internet speed from 100mbps to the 400mbps tier. We had been using the Arris …Answered Closed Scott_wi 82 views 1 comment 0 pointsConsistent outages with new self-install modem and Google WifiI have been having a severe issue since I had the new modem installed, with outages every 3-5 hours…Answered Closed davidfcain 99 views 13 comments 0 pointsNeed a new modem, what kind should I get?We've been experiencing random internet dropouts for years, where we have to restart the modem to g…Answered ✓ Closed pfalstad 101 views 4 comments 0 pointsRemoving an old Adelphia email address from SpectrumIn June 2020 there was a discussion on removing an old Adelphia email address from Spectrum. Does a…Answered Closed kreastman 218 views 5 comments 0 pointsNeed help diagnosing intermittent connectivity dropsMy internet connection has been spotty/unstable and I have no idea why. My equipment: Netgear C70…Answered Closed wgoat27 429 views 33 comments 0 pointsWifi slower than it should be?So I just upgraded to the 400mb/sec service, but my wifi is barely cracking 250.. is this right? Al…Answered ✓ Closed RobHazmat 99 views 12 comments 0 pointsProblem With Intermittent Drops - T3 ErrorsGood Afternoon, I've been experiencing random drops on my Orbi Modem CBR40 (Cable Modem). It is on…Answered Closed SaintTeresa 174 views 7 comments 0 pointsHow to resolve IMAP error when installing Outlook and setting up Spectrum email account?Protocol = IMAP Incoming email: Server = mail.twc.com / Port = 993 / Encryption Options = SSL/TLS o…Answered Closed NCBill 1.5K views 8 comments 0 pointsSpam ramping up again?Is anyone seeing an increase in spam? It usually gets really bad around the holidays but it's now t…Answered Closed txrattler 354 views 17 comments 0 pointsWPS Button not workingI just phoned support and they told me that the WPS doesn't work on the the SAGEMCOM SAC2V2S which …Answered Closed Barcelona19 2.4K views 3 comments 1 pointDesperate for help. Constant T3 and T4 errors in modem logsHey guys. Im hoping someone here would be able to help me. I'm desperate for a solution to my probl…Answered Closed LoganL 130 views 5 comments 0 pointsNetgear CAX80 modem router combo continues to reboot on its own after 3 techs checked isp signalI have used netgear modem/router combos for years. In September of 2020 I upgraded to the CAX80. I …Answered Closed andy864 243 views 2 comments 0 pointsIs there anywhere that lets you know when GIG internet is coming to your areaI have 400 Mbps and everything work fine, always getting around 430 Mbps on downloads however I cou…Answered ✓ Closed OneBusyGuy 59 views 2 comments 0 pointsSlow Internet Download SpeedFirst, trying to find out what speed I am paying for, is impossible on Spectrum's site. My bill say…Answered Closed dave0judy 645 views 13 comments 0 pointsCan I buy a Sagemcom SAC2V2S router from Spectrum?I'm getting Internet service from Spectrum and I have the Hitron EN2251 modem and the Sagemcom SAC2…Answered ✓ Closed bill90403 328 views 4 comments 0 pointsAnswered Closed M3rge 1.6K views 6 comments 0 pointsLatency issue with VNCI have a link to an office located about 10 miles from my house, and both are using Spectrum as the…Answered Closed MKFAY 56 views 4 comments 0 pointsSMTP and IMAP settingsI've tried everything I can think of, read, or ask about, including the help fora. My Thunderbird s…Answered Closed Jenweil 6.1K views 2 comments 0 pointsBuffering and Freezing on watch.spectrum.net/livetvThank you in advance for any support anyone can provide! My immediate concern is the freezing and b…Answered Closed Xerhid 423 views 6 comments 0 pointsWIFI signal to weak/ wanting to extend itHow can I extend my wifi signal to my backyard and detached garage?Answered Closed Awesome5 152 views 2 comments 0 pointsConnecting to OutlookI can not log into my personal domain business account through Outlook. I am using Outlook 2011, as…Answered Closed Allycat 57 views 2 comments 0 pointsEthernet connection can't "see" wifi PCs on home networkMy RAC2vik works just fine except ----- when I connect my own PC to it with an ethernet cable, the …Answered Closed old_texan 43 views 1 comment 0 pointsHas anyone dropped Frontier as an ISP and retained their Frontier email address?My dad has struggled with Frontier internet service, slow speed/outages for years and I'd like to s…Answered ✓ Closed Maguch655 2K views 3 comments 0 points