Advanced Search Options
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.
Internet 2021 Archive
Archives for April 2021
Discussion List
-
Port Forwarding MissingI did have port forwarding turned on, but now I cannot access these settings anywhere. Not from the…Answered Closed randj0412 48 views 1 comment 0 points
Apple Store, iTunes connectivity problemsHello-I've been experiencing connectivity problems with apple sites, peloton and Roblox since this …Answered Closed mjl2333 34 views 2 comments 0 points
IP locationI live in Wisconsin, get my internet from Minnesota so my IP address is associated with that locati…Answered Closed Guts1014 74 views 1 comment 0 points
Low Upstream Power Levels?Hello All, I've had some really strange intermittent connectivity issues. It seems entirely random …Accepted Answer Closed Wesaby 609 views 1 comment 5 points
Spectrum TV App Isn't Working properlyI've just moved to a new home. I've have had Spectrum TV and Internet for 4+ years and I was told m…Answered Closed ipm001 56 views 3 comments 0 points
Browser "connection reset" on initial connection to any site (followed by immediate retry/success)I've had a strange problem for a few months where starting a new MS Edge tab & browsing to some…Answered Closed mage0 49 views 3 comments 0 points
Logging into Spectrum Email using old road runner email addressI haven't logged into my email account in probably around a year. I have it forwarded/connected to …Answered Closed RXR 614 views 3 comments 0 points
Frequent drops of connectionI experience frequent connectivity drops -- often multiple times a day. Since I work from home and…Answered Closed madcorgi 191 views 11 comments 0 points
On/Off Trouble with Site ConnectivityAbout 10:30am ET today I started having trouble accessing the Apple store to iTunes Store from my i…Answered Closed wickerberry 99 views 21 comments 0 points
Low signal levelsSorry for the long post, but I wanted to include the whole story. A few months back, I was having a…Answered Closed ddeerrff 44 views 2 comments 0 points
Do other Spectrum customers have intermittent connection drops with the Hitron E31N2V1 cable modem?I have a Netgear Orbi 6 mesh router. I was getting 2-4 disconnects per day. The only way to restore…Accepted Answer Closed Scanyou 325 views 2 comments 0 points
No internet access on 2.4GHz bandWhen we try to access the internet using the 2.4GHz band nothing connects. Windows 10 says we are c…Accepted Answer Closed Parish_Admin 77 views 1 comment 0 points
Is it possible to switch devices connected to an SAC2V1A between 5GHz and 2.4GHz?I am mostly asking this question due to massive packet loss happening in a room probably about 30 f…Answered Closed Trytho 58 views 1 comment 0 points
Display NameIn sending a group email I would like for the email to display the name of the individual recipient…Answered Closed gsaylor 11 views 1 comment 0 points
I was told that I had a huge package loss rate by your online chat. How can that be fixed?My TV buffers and loses signal several times a night. The online chat said I had a huge package los…Answered Closed sheln 45 views 1 comment 0 points
We live in Little River, South Carolina Buffering at night is a issue. Why?We have lived in Cypress Village Little River, SC 29566. We have had ongoing issues with buffering …Answered Closed Pattijo 49 views 1 comment 0 points
