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Internet 2021 Archive
Archives for November 2021
Discussion List
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Remove the blocking of an email domainI was noticing that emails from certain family members were not coming through to our email address…Answered ✓ Closed kfox7 192 views 9 comments 0 pointsAre Spectrum DNS Servers Having Resolve Errors?This discussion was created from comments split from: Are Spectrum DNS Servers Having Resolve Error…Closed dhurd 83 views 2 comments 0 pointsNew router do I need 3.1 modem?I just got the linksys EA 8100 that goes up to 2.6 Gbps. I have the Arris 1602 3.0 modem from Spec…Answered ✓ Closed debgram 70 views 1 comment 0 pointsWhich routers are both compatible, but also not capable of being managed by Spectrum?I own my own Motorola router/modem combo. This weekend I noticed that I couldn't login to the admin…Answered Closed Leafweir 95 views 1 comment 0 pointsCannot change/update the wifi channel anymoreI used to be able to update the wifi channel a couple different ways, but now it requires me to go …Answered Closed Kidandy369 144 views 3 comments 0 pointsEN2251 sudden high high ping, packet loss- phone support says modem fine...I need to get to the bottom of serious lag induced issues that disrupt and bring down my remote wor…Answered Closed purduephotog 165 views 3 comments 0 pointsPort Forwarding Not WorkingEver since we got the SAC2V2S router from Spectrum, I haven't been able to port forward anything. I…Answered ✓ Closed JohnComeaux 176 views 6 comments 0 pointsApp crashes every time try to Reserve IP Address for Desktop with Static IP AddressThe My Spectrum App crashes every time try to Reserve IP Address for Desktop with Static IP Address…Answered Closed Manoman 47 views 4 comments 0 pointsemail whitelistEmails that are on my Spectrum whitelist still get sent to the Spam folder. Why is this happening? …Answered Closed Pearson200 98 views 8 comments 0 pointsHow Configure Permanent IP Address for Printer in Spectrum WiFi Router?Mavens, How can a Spectrum WiFi Router [Commscope (now Arris?)] Model SAC2V1A be configured to perm…Answered Closed Plane_Wryter 195 views 2 comments 0 pointsInternet connectivity seems to be getting worseThe Internet connection seems to be dropping off more frequently lately. The graph below shows the …Answered ✓ Closed crystalattice 208 views 7 comments 0 pointswhat are the Spectrum IPv6 connection type settingsI am trying to enable IPv6 on a TP Link AX21 wireless router and have gotten IPv6 working once but …Answered Closed howarthjw 503 views 2 comments 0 pointsHow To Port ForwardI'm trying to port forward using the Spectrum app, but I don't have step by step instructions and I…Answered Closed Kingodium37 100 views 1 comment 0 pointsSeveral emails sent to us never came throughDuring the last 10 days, we have been told my several people that they sent us emails and we never …Answered ✓ Closed kfox7 128 views 8 comments 0 points