Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.
Advanced Search Options
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Internet 2021 Archive
Archives for December 2021
Discussion List
-
why is my internet so slow all of a suddenHow do I fix this problemAnswered Closed jumpingjackflash 59 views 1 comment 0 points
Fast 5280, what does a yellow light mean on the ethernet port?The internet port has solid yellow, and one of the three ethernet ports is solid yellow. I don't fi…Answered Closed djbjorklund 65 views 1 comment 0 points
High ping and latencyDoes anyone know how to login to the spectrum model model = e31t2v1? I want to check the moca signa…Answered Closed Blues 106 views 1 comment 0 points
5G keeps disappearingOur 5G network option keeps disappearing. When I go to support, I get a message: Maintenance in pr…Answered Closed DBrat 71 views 1 comment 0 points
Why can't I send out mail from my iMac Mail program?My Outgoing Mail (SMTP) Server Settings are: Account: Spectrum Mail User: [my email address] xxxxx…Answered ✓ Closed Cloud_Rider 151 views 14 comments 0 points
Firmware for SBG8300What is the current firmware that is pushed by Spectrum for the SBG8300? currently, I am still runn…Answered Closed Goat45 111 views 1 comment 0 points
Home network security issuesI had recently had someone hack into my cameras and all of my devices. I am not sure how they did i…Answered Closed justmythingstodo 115 views 3 comments 0 points
Moving but will still have Spectrum, is my email ok?We just purchased a new place but will not be moving for 3 months. Spectrum is scheduled to instal…Answered ✓ Closed kfox7 92 views 1 comment 0 points
How do I hide my SSIDhttp://192.168.1.1 does not work. That web address just tells me to go to My Spectrum App.Answered Closed CouldBeBettr 209 views 1 comment 0 points
Preparing For Tech Visit TodayHello all, I have been having issues with the upload connection dropping completely randomly while…Answered Closed bengalvfan 116 views 1 comment 0 points
Why won't my Askey SAC2V1K open either Port 10443 or Port 7443 (9443 is already in use)?I have a QNAP NAS which services VPN and I can't get my Spectrum-Issued wifi router to open that po…Answered Closed Quasaur1 38 views 1 comment 0 points
Are Spectrum DNSs failing?For the last year all of our devices, Windows and Android, have been seeing frequent DNS errors. In…Answered Closed Steve300 106 views 2 comments 0 points
Disconnection problems while playing Blizzard games returned after a while (Blizzard Entertainment)I have experienced many connection issues with Overwatch (A Blizzard online game). However it seeme…Answered Closed azuscas 163 views 13 comments 0 points
