Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.
Advanced Search Options
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
You are currently viewing the Spectrum Community Archives
This content may be outdated or inaccurate
All posts are closed and commenting has been disabled
If you have a question or comment, please start a new post (registration is required)
Leave the Archive
This content may be outdated or inaccurate
All posts are closed and commenting has been disabled
If you have a question or comment, please start a new post (registration is required)
Leave the Archive
Frequently Asked Questions
(Quick links to the current most searched topics)
How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices
Spectrum Archives: 2020 - Present
Archives for July 2021
Discussion List
-
Spectrum Mobile WiFi autoconnectI was out and need to connect to the internet, and found the “Spectrum WiFi” hotspot, but could not…Answered Closed fpefpe 446 views 7 comments 0 pointsGoing to channel directly as opposed to scrollingMy wife is NOT great at technology. We had Spectrum Cable with the coaxial box and she like to typ…Answered Closed TRS 65 views 1 comment 0 pointsError - Unable to Process PaymentI've gotten this error message every time I try to pay my bill when using Chrome for the past 3-4 m…Answered Closed quoodle 2.3K views 1 comment 0 pointsMy Spectrum App - What is Customized Device Agreement? - AnsweredCustomized Device Agreement shows up whenever I try to sign in and claims I am using a device that …Answered ✓ Closed Skittles 1.8K views 38 comments 6 pointsGalaxy A02s and My Spectrum App Crashing When Clicking 'Install Profile'Model: SM-A025V Carrier: Spectrum Mobile Basically I open the My Spectrum app which works normally.…Answered ✓ Closed sabevissia 117 views 2 comments 0 pointsHow do I range port-forward with a SAC2V2S?I have a sac2v2s router and am trying to open up a range of ports via the My Spectrum app. Upon ope…Answered Closed a6881 185 views 1 comment 0 pointsIDID-2065 Error messageThis discussion was created from comments split from: Can't Log Into Account on Website.Closed James_M 6.4K views 2 comments 0 pointsNew Samsung WiFi ProfileMy Spectrum App force closes on New Samsung Galaxy S21 when I click update WiFi profile. Phone does…Answered Closed DerrickRay84 78 views 3 comments 1 pointHow can i cancel service?Every time I call or chat to cancel service I wait 30 minutes and when a person connects...they tel…Answered Closed Terry24 825 views 1 comment 1 point