Cloud DVR — Spectrum Community

DVR show info

ChiefBobTraditions — Sat, 05 Sep 2026 03:17:29 +0000

I would like to submit a formal complaint and feature request concerning the Spectrum TV App’s Cloud DVR program-information screen.

When we select a recorded program on both our LG Smart TV and Roku, the episode description is frequently cut off with an ellipsis (…). There is no “More Information” option, no second details page, and no way to scroll down to read the remainder of the description. We have tried the directional buttons and other remote-control options without success.

Customers should not have to use a phone, computer, or third-party website simply to read the complete description of a program appearing in their own DVR library. This is particularly inconvenient for older customers and anyone with accessibility or vision concerns who depends upon the television’s larger screen.

Please forward this complaint to the Spectrum TV App development team. We request that Spectrum add one of the following:

• A “Read More” or “Full Description” button
• The ability to scroll through the complete description
• A properly sized details page that displays the entire program synopsis

This is not a request for general troubleshooting. It is a missing function in the television version of the Spectrum TV App. Please record it as a product complaint and feature request, and provide us with a ticket or reference number confirming that it has been submitted.

Thank you.

Robert K

rkrause957@gmail.com

Errors in the Program Guide (missing episodes number, etc)

tgordon2 — Sat, 15 Aug 2026 20:43:22 +0000

I keep encountering errors in the Program Guide in the Spectrum app. These involve programs with no episode numbers. This causes problems when trying to locate these episodes in my recordings, because normally the most recent episodes are listed first and then are displayed in descending order. But recordings without episode numbers are placed after all the other episodes, so a recording from the current day (i.e. August 15, 2026) would be listed after a recording from several months earlier.

This problem seems to happen most often on weekends. I have no idea why this would be. Sometimes the program guide info gets updated late on Fridays or even Saturdays, but not always. I have reported this to Spectrum but the problem still occurs.

I have read that Spectrum and other TV providers do not create the Program Guide data but they get it from another supplier. This does not relieve them from contacting that company to complain. I tried searching here but didn't find an existing post. I would be amazed if noone else has encountered this problem.

Feature Request: Add a "Series Manager" or "Inactive Recordings" list to Cloud DVR

jfsharp — Wed, 19 Aug 2026 20:10:36 +0000

I am a Spectrum TV App user utilizing the Cloud DVR service. Currently, the app completely hides recording rules for seasonal or off-air shows from the "Scheduled" menu if an episode isn't airing within the next two weeks.To manage, edit, or cancel a series rule for a show that is between seasons, I have to manually search for the title. If the show isn't currently listed in the search directory, it is impossible to manage the background rule at all.Please add a dedicated "Series Manager" or "All Series Rules" list under the DVR/My Library menu. This page should display every active and inactive series recording rule tied to the account so users can manage their seasonal shows in one central location, regardless of whether the show is currently on the active 2-week TV schedule.

Is the ability to record by team and/or sports league being worked on?

Joehigular — Sun, 16 Aug 2026 10:54:31 +0000

YouTube TV allows their subscribers to record their favorite teams and leagues which makes it easier to keep up with the games and not worry about whether or not you’ve remembered to set a timer for their respective games.

This feature would be a boon to those of us who are sports enthusiasts.

XUMO Cloud DVR freezing and stopping

kavon989 — Sat, 27 Jun 2026 22:02:02 +0000

I have read many of the previous posts on this topic and saw that a major upgrade we done by Spectrum on 4/1. It is now 6/27 and I am still having all of the cloud dvr problems mentioned in those posts. Why is that and how can I solve this problem?

Recording with XUMO Device

RetVet — Sat, 13 Jun 2026 20:58:49 +0000

I am new to the XUMO and am trying to find out how many programs can you have recording while watching an entirely different one?

Dvr

Sdlurie1 — Mon, 20 Apr 2026 00:03:44 +0000

I have a smart tv and use the DVR cloud service to record shows. This has been working fine, but one of my shows that airs on Tuesdays at 8pm isn’t recording. There is only one other thing recording at the same time and I have nothing stored—as they are typically watched and deleted right away. If I go to the program through the search it says it is set to record the series, new episodes only—but it never does and if you go into the future recordings it isn’t there! I don’t get it!!

Anyone else have this problem or know how to fix it??

Is unlimited cloud dvr included in the Select Signature package?

Joehigular — Fri, 17 Apr 2026 19:51:55 +0000

Or is there an added charge to get it put on your account?

Anyone else having problems with Cloud recordings on NBC

Tstpierre — Mon, 06 Apr 2026 15:57:57 +0000

overall, I haven’t been happy with the cloud. I got a new television in August and it seemed to work great. Beginning of December suddenly all my cloud recordings come and go. Cloud is a perfect name since my recordings are cloudy and then they clear up and then they get cloudy again. I have had so much frustration with this and have reset everything, had out five times and seems to no fix. But this week’s problem is new and it is only with NBC recordings. The show just freezes up and lags. Despite the fact, I reset all it still is happening and I’m not having any problems with the other stations that I record so I’ve tried to report this to but they always resort back to reset the so I hope if other people are having problems it can get reported

Cloud DVR issues

Auggieben — Mon, 09 Mar 2026 02:44:57 +0000

I'm ready to drop Spectrum's TV service with Cloud DVR. Do you remember what it was like about 2 years ago with Cloud DVR? You would be watching a program and then suddenly the quality would drop to something worse than a pirated movie. I thought Spectrum had this fixed but it's rearing it's ugly head again, at least here in NE Ohio. Anyone else experiencing this? It might be time to go back to YoutubeTV.

Spectrum app on roku works differently for live vs recorded

DuaneL — Thu, 19 Mar 2026 04:01:30 +0000

Why does the spectrum app operate differently when fast forwarding or rewinding live content vs recorded shows on the dvr? Why doesn’t the thumbnail preview appear on recorded programs on the roku platform?

This feature works properly on the app when using on a Xumo platform

Is this a bug?

Can the preview thumbnail be added to vastly improve the user experience and ease of use on the Roku platform?

How do I activate cloud dvr? I just hooked up xumo box.

dharrell — Fri, 06 Mar 2026 00:55:23 +0000

Xumo DVR image quality

geezrr — Tue, 10 Feb 2026 15:56:39 +0000

I'm a long time Time Warner/Spectrum user for my cable service. I've been a big fan of their hard drive DVR service. We recently moved into a new home and have been giving their Xumo streaming box a try in place of the DVR. From a functionality standpoint, I'm missing my hard drive DVR. While I can probably live with that, I'm also finding that the Xumo cloud based recordings are sometimes not full screen and sometimes are (much) less than a 2180 resolution. I don't ever recall experiencing those video drawbacks with my physical hard drive DVR recordings. Have any of you used both recording options and have you experienced the similar results? Were you able to do anything to resolve the shortcomings of the Xumo device? While the Xumo service saves a few bucks over the hard drive DVR service, I'm in the process of installing an 85" Bravia 7 display and don't want to have to live with the video shortcomings on the new display. Thanks for any feedback!

Feedback - Why cant i delete numerous episodes

nuclearblues — Thu, 05 Mar 2026 06:38:42 +0000

Most data organization of today allows you to delete multiple instances at once (in this case episodes of a particular show. This lack of is very inconvenient and inefficient, forcing users to delete one show at a time. I do not want to spend all my time deleting stuff. Please improve your software.

Cloud DVR episode sorting problem

kenpre — Fri, 09 Jan 2026 01:55:56 +0000

With 3 months for certain shows, the newest episode is always at the bottom of a list. When you have 3 months of recordings, that means you have to sort through a hundred episodes to get there. This could be solved simply by the latest recording to always be on top of the list or you have an option for storage to be say only seven episodes. That's all we need. Or if you have to have 3 months of recordings I delete all button would be great. We had it in the past on the dvrs and we also had the seven episode option before. Please fix it and let me know that this is doable. Otherwise I'm going to have to find another solution.

Keeping DVR recordings to a minimum

rdfmbf — Fri, 09 Jan 2026 12:02:29 +0000

Looking to clean up months' worth of DVR recordings. Short of clicking on each one twice. In the alternative, allow a save option of only 7 days before auto delete. It used to be that if I deleted a series recording prospectively. an option to delete existing recordings was there. It's gone.

DVR not working

Stewart0917 — Mon, 05 Jan 2026 01:29:47 +0000

LLikevit not getting a single back there in the badroom

Cloud DVR (cDVR) new category

James_M — Thu, 03 Dec 2020 14:14:14 +0000

We created a new category called Cloud DVR and moved recent related questions to this new location.