Spectrum TV App Feedback - Apple Devices and Apple TV — Spectrum Community

Spectrum app

Collier72 — Mon, 27 Apr 2026 14:35:35 +0000

i have an iPhone 13. The Spectrum TV app only seems to work occasionally on my phone. For example, yesterday I was able to use it all day. Today, I pulled it up and the video froze almost immediately. I’ve tried removing the app and reinstalling it, but that does not seem to help.

Sound disappears when watching on demand in Spectrum app

TheThese — Sun, 26 Apr 2026 00:23:27 +0000

A consistent issue: the sound completely drops out after the commercial breaks. Sometimes, you can get past two commercial breaks, sometimes it happens right after the first commercial break.

Sound not working with on demand tv

N8pompe — Mon, 02 Mar 2026 00:53:11 +0000

I’m having an issue with on-demand tv. Everything will work fine until the 1st commercial break. Once the break ends, there’s no longer any sound. This is happening with multiple episodes and across both the Apple TV app and the iphone app. I have tried deleting and reinstalling the app and the issue remains

Cloud DVR is buffering and freezing again.

Mazel — Tue, 03 Mar 2026 14:40:10 +0000

is anyone having this issue playing back fully recorded shows there is constant buffering and freezing? I am so tired of this in the last four years we have had this app. Spectrum app is updated. My Apple TV is updated. else works fine. There’s definitely a glitch that they are not fixing. What are we to do?

What's the deal with the compatibility between Spectrum TV app and streaming boxes?

JoeyGee77 — Thu, 29 Jan 2026 01:14:24 +0000

I've been a Spectrum customer for years and was usually satisfied. Not anymore. We've went through 3 different streaming boxes (not a Xumo fan, at all) because NOT ONE would work seamlessly with the Spectrum TV app. Constant loading, crashes, error messages, numerous network reboots, login and out a thousand times…We bought the Cadillac of TVs and the Roku Ultra is the best streaming box on the market. Too bad Spectrum won't work with it. I'm convinced Spectrum makes it where you HAVE TO use their Xumo for a trouble-free, 100% compatible experience. I've had to settle for Apple TV 4K box (I'm an Apple guy but Roku Ultra is even better and what I want and should be able to use) because it works better than the others, and it still takes forever to load the Spectrum TV app. Had a Tech last Friday tell me he's had this same call more times than he can count, and it's all on Spectrum's end. Roku Techs hear from Spectrum customers often about the same issues: constant loading, errors, crashes, logging in and out a thousand times, reboots, resets, uninstalls/reinstalls…you name it. I'm seriously starting to think Spectrum is basically forcing us to use Xumo or suffer the consequences. To not be able to use a Roku Ultra box, when Spectrum is fully aware of the issue, and Roku is, too, is crazy. Xumo needs a complete overhaul, U.I.-focused, or a Premium box to use with Premium TVs. I'm not gonna get into the whole "when's the fiber rolling out" to some rural areas… C'mon Spectrum! Get the kinks out where we can use the streaming box we want to use and/or create a Premium Xumo box. Focus on what your customers tell you they want, not what you think we want, because this ain't it.

Why are the pause, fast forward, rewind functions not operable on the Spectrum TV app?

rangerrd — Wed, 04 Feb 2026 09:24:53 +0000

Apple TV Pause and Rewind

SmittyMon — Mon, 26 Jan 2026 03:33:56 +0000

Spectrum App Dev team,

I wanted to thank you very much for finally delivering the Pause and Rewind features to Apple TV! I was really surprised to get the pop up message today that these features were available today and the functionality was enabled without even needing to update the App version just in time for some big football games!!

One quirky thing about the implementation is that when you rewind a program and try to hit the right wheel button to fast forward (FF) it brings up the Guide instead of FFing the video content. In order to FF after rewinding you have to press play/pause first to pull up the pause rewind menu in order to FF. Would it be possible to enable the FF method for rewound content by pressing the right wheel button and if the content is caught up with live TV then bring up the Guide similar to how the Roku and Xumo devices work?

Thanks!

Spectrum TV App Feedback - Apple devices

James_M — Tue, 22 Sep 2020 20:57:11 +0000

Use this category to share your feedback about the Spectrum TV App for Apple devices.

Please include a description of any issues you are experiencing. You can also use this category to provide positive feedback.

To get started, select "Ask a Question".

Thanks!

Tagged: Spectrum TV App feedback