Spectrum TV App Tips, Resources and FAQs — Spectrum Community

Spectrum TV App Launches on Google TV™ and Other Android TV™ OS Devices

James_M — Wed, 15 Apr 2026 17:31:18 +0000

The Spectrum TV App is now available on Google TV and other Android TV OS devices, broadening access to the industry-leading pay TV streaming app and giving Spectrum customers even more ways to watch their Spectrum TV service.

"Launching the Spectrum TV App on Google TV and other Android TV OS devices expands how customers can enjoy Spectrum TV,” said Elena Ritchie, Senior Vice President, Video at Spectrum. “It’s another step in giving customers more choice and flexibility in how and where they watch.”

Available for free to Spectrum TV customers, the Spectrum TV App is the most-viewed streaming service in the U.S. on an hours-per-household basis and is the highest-rated pay TV streaming app in the country. The app lets customers:

Stream their Spectrum TV channel lineup with the ability to pause live TV
Use the Multiview feature for select sports games
Access Cloud DVR recordings
View On Demand shows and movies

To start watching, customers can download the Spectrum TV App from their device and seamlessly log in to the app without credentials while inside their home. The app is available on Google TV and other Android TV OS devices running Android™ 10 for TV or later, including TVs manufactured by Hisense, Philips, Sony and TCL.

https://corporate.charter.com/newsroom/spectrum-tv-app-available-on-google-tv-and-android-devices

Is Amazon FIRE TV Stick supported? ANSWERED and updated April 2026

utoypia — Fri, 05 Apr 2019 07:42:22 +0000

I would like to know when Spectrum TV app will be available on the FireTV stick.

Is the Spectrum TV App available on Android TV? ANSWERED and updated April 2026

YSBU — Wed, 02 May 2018 03:12:45 +0000

I have a Sony smart TV with Android 7.0 built-in. The current Spectrum TV app for Android is not compatible with Android TV. Is Spectrum planning to update the app so that it runs on Android TV? Thanks

Update: Spectrum TV App is now available on the LG content store and Vizio Smart TV's

James_M — Wed, 30 Apr 2025 12:09:09 +0000

We heard your feedback and we listened!

The Spectrum TV app is now available to download on the LG content store and Vizio smart TV's

If you are unable to launch the app after downloading, please try restarting the modem associated with the account, then reinstalling the app. If you are still having trouble or need assistance, please start a new post.

Scheduling future recordings using XUMO / Cloud DVR

mnappi — Wed, 11 Sep 2024 01:45:44 +0000

I just purchased a XUMO and added the Cloud DVR service. It is straightforward enough to record a live program. But I do not see a way to schedule a recording in the future. I would expect to be able to browse the Guide, find a football game for say, tomorrow, and set that game to record. But when I click on a program in the future I do not see any record options. What am I missing?

Thanks in advance,

Mike

Paramount Plus with my Spectrum account

8124340686 — Thu, 22 Aug 2024 04:14:55 +0000

So my TV was telling me that I can now sign into Paramount plus with my Spectrum account I have Spectrum TV select package and it says that TV select package comes with Paramount plus now but every time I try to do what it says and sign in it says my package does not support getting Paramount Plus what am I missing everything I look at says you can get Paramount Plus for free if you have certain plans and my plan is listed that's one of the plans to get Paramount Plus for free what do I do now

Xumo error XSTLP-4001

ZelleR97 — Sat, 09 Mar 2024 14:48:18 +0000

Powered down Xumo box same error just get local channels

Reference Code XSTLP-4001

Snydercj86 — Sun, 03 Mar 2024 02:07:40 +0000

I get this on every channel except my local ABC,CBS,NBC,FOX Networks. Its been like this for several days. My Roku does the same thing. What is wrong? I have unplugged the Xumo boxes several times.

What do I do if I turn on my xumo and get a blue screen that isn't going away

waycomp2002 — Fri, 02 Feb 2024 23:39:57 +0000

I hadn't used my xumo device for a while cause I needed a new remote I got it today and turned on the device and got a blue screen I unpluged it and pluged it back in it did the quick setup it does when you unplug it nd plug it back in but thats it then wen't back to the blue screen I pressed a button on the botom of the device holding it for a little as it started then it started doing the normal bit that it does when you plug it in and not long after it said updating after it finished it worked fine pretty sure it was I helf the button after unplugging and plugging it in. either that or cause I tried somany times that it did an update not sure

Xumo Remote

Korona165 — Thu, 25 Jan 2024 19:33:25 +0000

I know it's been said to death about some things that are wrong about the Xumo but I will say it again. The Xumo is pretty cool I have been using it since it first came to Spectrum. One thing I hate more then anything is the remote not having RR or FF buttons and what you have to do to RR or FF. I hate it so much when I am going to watch something I know I will be using FF I will just play it on Roku just to avoid what you have to do on the Xumo. On the Xumo you have to press the select button then the left or the right button depending on what you want. It's so confusing I can't tell you how many times I forget to hit the select button before I try to FF. I do not know why they did not add FF and RR buttons to the remote. I just don't understand it and don't get it it's stupid. Xumo is all over the news that it will take over and replace the cable box. I just don't know how or if it can with something stupid like two simple buttons that we have been using for years missing. Whoever reviews the Xumo and news sites why don't they mention this as a bad thing and something that might hold them back. Am I making to much of a big deal over this is it really not a issue? I like how small and light the remote is and by adding buttons might make it bigger so that's why they did not add them. But if you ask me they could remove some current buttons and make room for FF and RR. The press and left method just doesn't work we used the FF and RR keys for years our minds are so programd just pressing one key to RR and FF we just for get what we have to do on the Xumo.. I really hope they come out with a media remote. Am I making to much of a big deal over this? They say if it ain't broke don't fix it. And this is what they did.

How to fast forward a recorded show?

lcalig412 — Sat, 18 Nov 2023 21:48:06 +0000

Hello,

Since the Xumo remote did not come with any instructions, I am wondering how I can fast forward/rewind a show that I recorded.

Is anyone else having problems with the Spectrum TV App on Xumo?

Harkat — Mon, 16 Oct 2023 16:41:29 +0000

We received two new Xumo devices. Everything works except the Spectrum TV App. We used troubleshooting over the phone, had a tech come to the house. He exchanged the devices, still no Spectrum TV App. Everyone has been nice - but no one is able to figure out why our Spectrum TV App will not work. We are able to use the other apps on Xumo - just not Spectrum. Anyone else with this problem?

Spectrum App is blurry

BryanK — Sat, 06 Jan 2024 23:43:35 +0000

I've noticed allot of users in this forum have experienced the same problem that I have been experiencing. The spectrum TV app constantly goes blurry. My Internet speed is pretty consistent. All the other apps work fine. I'm fact I still have access to YouTube TV for a few more days and it's clear as a bell. It has to be the spectrum app itself because it's the only app that goes blurry. Has there been any progress in fixing this issue?

Why does Xumo get blurry and buffer constantly on Spectrum App?

sailsdd — Mon, 11 Dec 2023 19:05:34 +0000

Had the Xumo delivered from Spectrum on FRI - found continuous buffering and blurring on the Spectrum app. Spectrum came out and replaced my old Spectrum router with a new Spectrum router. Other apps on the Spectrum-provided Xumo work fine - but the Spectrum app gets blurry and buffers constantly (exactly nine times in a span of 15 minutes - including several 2-minute buffering). Prime Video app worked fine on the Xumo - no buffering. There is obviously a problem with the Spectrum app working on Xumo.

Yes, I have rebooted the modem and router several times. Yes I have high speed internet. Should I delete the Spectrum app from the Xumo and reinstall it?

How do you record programs on Xumo

BigI45 — Thu, 23 Nov 2023 22:00:27 +0000

I've looked all over the internet...information on this topic is very garbled, inconsistent or doesn't actually work. Is there a straightforward way to record (and then play back) programs on a XUMO

Back or Previous Channnel

oldbull3 — Mon, 04 Dec 2023 16:12:55 +0000

Why isn't there a simply back button?

Xumo Stream Box

Korona165 — Thu, 17 Aug 2023 19:06:39 +0000

I got a email today that said I can test out the Xumo Stream Box for free because I am a Spectrum Insider. My question is what kind of box is it? I know you can stream services and add apps kind of like a Roku. But is it a live TV Cable Box and does it have any voice compatibility?

Why can't I pause and rewind live Live on Xumo using the Spectrum TV App?

Juliegera — Sat, 14 Oct 2023 14:03:58 +0000

Unbelievable that in this day and age, we cannot pause, rewind, FF live tv using Xumo/Spectrum App. We received our Xumo devices this week, hooked them up, thought they were great, until I wanted to go to the bathroom and tried to pause what I was watching. Nope, cannot do that. We are back to our cable boxes. However, I might keep the Xumo devices, since they are inexpensive, for streaming and in the hopes that they figure out how to add pausing live TV.

This message needs to be heard loud and clear to the developers/powers that be!!

Why was the Spectrum TV App guide on iOS mobile app changed?

Shelgold2 — Fri, 15 Sep 2023 14:33:39 +0000

I am hoping I am asking this in the right place.

suddenly I have no tv guide on iOS spectrum app. I have rebooted my devices, deleted & reinstalled the app. I did an online chat w spectrum yesterday…they made a ticket & someone is supposed to get back to me.

does anyone else have this problem? Ideas?

thanks so much.

How do you get to On Demand networks with Xumo?

JimForts — Wed, 08 Nov 2023 19:08:28 +0000

How do you get to On Demand networks with Xumo? There is no on Demand Channel listed. There is no Channel 01. Voice command only brings you to individual programming. Also, how do you get the numerical channel listing in the guide?

Pause Button and other features

APH — Fri, 13 Oct 2023 20:31:57 +0000

I just got a Xumo box and am trying to figure out a couple of things: 1) When I'm in You Tube or movie apps I'd like to pause the movie. It there a pause button/option somewhere? 2) Is there a way to customize a home page so it just has the list of apps I want to access? I could move apps around in Roku, not able to do this here. Wondering if there's a user guide somewhere?

Spectrum TV app - cable channels keep getting stuck or skipping/repeating...

clappas — Thu, 02 Nov 2023 20:41:19 +0000

When using the Spectrum TV app on a Samsung TV lately, some of the cable channels aren't working well. For example, watching cable news channels the announcer will be talking and it gets stuck on repeating a phrase a few times before continuing on. Doesn't seem to happen with the broadcast channels. Any idea why and how to fix this?

XUMO Sound Delay Exiting Guide

Michael_Z_52 — Sat, 21 Oct 2023 01:35:13 +0000

Just replaced a DVR and a HD box with two XUMO devices. Encountering strange issue: when I am watching a tv channel and using the round Navigation pad - click on “3 o’clock position “ bring up the guide on the right side of the screen and select a different channel (or exit it back to the same channel), the sound volume is normal for about 1 second, then is extremely soft for about 30 seconds before elevating to normal volume.

However, when I select a channel from the Guide that is displayed when I scroll down the home page, no sound delay at all.

Spoke with Spectrum support - had me reboot the box and try a different HDMI cable - no luck. They are sending a Tech to my house Monday with new boxes.

Also did online chat with XUMO support - had me reboot the device as well as so a factory reset (but of course it did Updates after I powered it back on).

Seems like a software issue…

Has anyone else run into this? Solution?

Thanks

Why do I have to sign in multiple times a day on the Spectrum TV app on my Roku TV?

Pubdefny — Sun, 06 Aug 2023 01:34:44 +0000

Recently, I have had trouble staying signed into the Spectrum TV app on my Roku tv. It started on one tv and now is happening on both of my Roku TVs. I was watching the Hall of Fame football game and less than halfway into the game the sign in screen popped up. The game sound was in the background but no picture. And when I didn’t sign in fast enough, the app closed. This never happened in the past and now is prompting a new signing every time I go to the app. What has changed to cause this?

How do I return Spectrum equipment?

J_DouglasCrawford1 — Tue, 06 Dec 2022 16:02:17 +0000

Troubleshooting issues with the Spectrum TV App

James_M — Tue, 16 Mar 2021 16:41:20 +0000

We put together this post to outline troubleshooting steps to resolve issues with the Spectrum TV App. This post is closed to comments, if you need direct assistance, please Ask a Question (you will need to Sign In or Register with the Community).

When posting a question or providing feedback, please post in the category matching the device you are using:

Spectrum TV App Feedback - Android

Spectrum TV App Feedback - Apple

Spectrum TV App Feedback - Roku

Spectrum TV App Troubleshooting:

Have your tried deleting and reinstalling the app?
Are you getting an error code or error message?
Have you tried restarting the modem and/or router?
Are you using the current version of the app and is your device's OS updated?
Have you tried restarting the device? (Mobile device, Roku, Apple TV)

Error Codes

Search Common Error Codes

Your Location Matters

All the channels you’re subscribed to are available only if you’re on your home network. If you’re away from home, some channels are disabled.
If the location permissions on your device are disabled for the My Spectrum app, you won’t get access to all your channels.
- Find out how to enable location services for your Apple device.
- Find out how to manage your Android’s location settings.
You won’t be able to access the Spectrum TV app or SpectrumTV.com if you are outside the United States.

I can’t sign in

Have you changed your Spectrum password? If you changed it when paying your bill, for example, you’ll need to update it for the Spectrum TV app and SpectrumTV.com.
If you’ve forgotten your login info, visit spectrum.net and select Forgot Username or Password?

New Customer Help

If you’re new to Spectrum, you need to create a Spectrum username to sign in to the Spectrum TV app or Spectrum.TV.com.
You’ll need to allow 24 to 72 hours for your new username to work with the Spectrum TV app or on SpectrumTV.com.

More Information:

Spectrum TV App and SpectrumTV.com Troubleshooting

Explore the Features of the Spectrum TV App

Troubleshooting Error Codes on the Spectrum TV App and watch.spectrum.net

James_M — Fri, 13 Dec 2019 17:42:31 +0000

We see frequent questions on the Spectrum Community about error codes. I am listing some common issues as we as troubleshooting steps

The Spectrum TV App is currently supported on Android phones and tablets (Andoird 5.0 Lollipop or higher), iOS (12.0 and better), Roku, Xbox1, AppleTV and Samsung Smart TV’s
The Spectrum TV App is currently NOT supported on Firestick or Androids TV's
Commonly, the error is caused when the app is unavailable including outages, the programming is unavailable or if there is an issue with your credentials

Search Common Error Codes Seeing a Different Error Code? Try the following steps to resolve many of the most common issues with the Spectrum TV app:

Restart the Spectrum TV app and try again
Delete and reinstall the app
Make sure you're connected to your In-Home WiFi network. Learn more about troubleshooting your WiFi connection
Reset your device by unplugging it and allowing it to power down completely, wait a few minutes before plugging it back in
Make sure you're signing in with the correct username and password. Get username and password help
Restart the modem associated with the account

You can also Ask Spectrum if there is currently a service outage. If you are seeing a different issue, have questions or comments, please post a new question.