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Troubleshooting the My Spectrum App
Help specific to the My Spectrum app
Discussion List
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Troubleshooting issues with the My Spectrum AppDeleting and reinstalling the app usually resolves most issues. For assistance with the app, inclu…
My Spectrum App Error IDID-3210I am unable to sign in to the my spectrum app. Any efforts to sing in are met with the error messag…
Having issues with the app on AndroidI have been having alot of problems with the app going on several months. I have to constantly be u…Answered ✓ Vanessarae777 31 views 1 comment 0 pointsStarted By Vanessarae777Most recent by James_M
My Spectrum App won’t open on iPhone or iPadI’m running ios 15.4.1 on both. I deleted the app, and downloaded a new one from the App Store. No …
How do I sign into my spectrum app if it keeps giving me oops try again later?I have the app and worked fine but I upgraded my phone and now I can't access my account on the app…
Renaming 2 Wifi NetworksI have 2 wifi routers and 2 modems. I was able to rename 1 of the wifi networks but not the other …
Can't manage devices on app? (pause and unpause)Everytime I get on the my spectrum app and try to manage a device, I click on the device and a tota…
Why I can't connect on my cell phone?I can't connect to my spectrum app on my cell phone
Why are my premium channels highlighted and won't change?I'm using the Spectrum App on a Samsung television. A few weeks ago I noticed that my HBO, Cinemax,…
Can't download appI unjoined the beta version. of the my spectrum app. It tells me to do that and download the public…
What is the Status of the Spectrum Secure Wi-Fi feature on the MySpectrum App?What is the Status of the Spectrum Secure Wi-Fi feature on the MySpectrum App? It seems to have be…
Spectrum Wifi Profile - AndroidHi I have been trying to install the Wifi Profile on my S21+ but it just won't work. Up until a f…
My Spectrum App - cannot get past "Get Started"This discussion was created from comments split from: My Spectrum App won't open..
My Spectrum App won't open.I am using Android 11. I have uninstalled and reinstalled the app. I have cleared cashe. The app…
Does it work on older 32bit (Android 6) phonesI can't find any confirmation, but it crashes after going to the browser for login credentials. Wo…
How do I port forward my virtual IP?Hi! I have an issue with the My Spectrum app / SAC2V1A router where when I try to port-forward an I…
