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Frequently Asked Questions
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How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices
Troubleshooting the Spectrum TV App
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Discussion List
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Troubleshooting Error Codes on the Spectrum TV App and watch.spectrum.netThis post has moved. Please see Troubleshooting Error Codes on the Spectrum TV App and watch.spect…
Spectrum TV app manage DVR feature is not workingSpectrum TV app DVR is not working and keeps giving me an error. I've googled what to do to try and…
Spectrum tv appThe Spectrum tv app has been out for two days now. I've tried it on my Roku, Xbox and my laptop wit…
New spectrum app iOS brokenthe new app is broken. I can not see any of my channels ever since the app was updated bugs galore.…
Why am I no longer receiving local channels?Spectrum says because my internet service is not thru themAnswered ✓ Closed alias4_me 152 views 3 comments 0 points
Intermittently blurry stream on Apple TVMy Spectrum TV App is burry/pixelated intermittently. I’ve had a service call. We tested my inter…
Apple TV app is terrible qualityPlease build in a picture quality setting so I can force high quality. Your auto quality setting do…Answered Closed Coalchamber1022 107 views 1 comment 0 pointsStarted By Coalchamber1022Most recent by Renee_T
Spectrum TV app not casting to tvThe last couple days I have been having a problem trying to cast the Spectrum app to my TV with Chr…
The DVR section of the Spectrum TV app displays Spectrum Receiver UnavailableI'm running the Spectrum TV app on my Samsung S7 with Android 8. When I click the DVR icon, the app…Answered Closed MHSwizzleStick 94 views 7 comments 0 pointsStarted By MHSwizzleStickMost recent by James_M
Answered ✓ Closed rrowden1s 109 views 1 comment 0 points
Is anyone else having trouble accessing Spectrum TV on their laptops and xbox one?My spouse and I are trying to access Spectrum TV on our Xbox One and also on our laptops. We get th…
App issues using Apple tvFor the past week or so the spectrum app has been acting weird, it lags to the point the picture fr…Answered Closed Audreys_Pop_Pop 327 views 8 comments 0 pointsStarted By Audreys_Pop_PopMost recent by Audreys_Pop_Pop
DVR recordings no longer fast forwarding or rewindinghello, I've recorded several movies for my kids and we were always able to replay them just fine. U…
Why am I getting ALP-1999 error?Hello, I've had the spectrum app for 3 days and now it's not working, getting the ALP-1999 error. I…
Why is cloud DVR on Apple TV blurry?Using apple tv and the spectrum app. Live tv plays fine. All dvr recordings are blurry/pixelated. R…
