Welcome to the Spectrum Community

Get answers, share solutions, help your community.

Start here

Check Sensor Battery Percentage

When my system was installed the installer showed me a screen that showed the battery percentage of all the sensors.  Was this taken away, because I've been through every menu option and i can't find it?  I know at least one sensor is low, likely more, I'd like to check and replace the batteries.  Can I do this myself or do I have to contact IH and pay for a service call?


  • Community_HelpCommunity_Help Posts: 102 ✭✭✭✭
    Nov 19, 2017

    Good afternoon!


    We would recommend you contact our Intelligent Home help desk to set up an

    appointment.   1 855 892 4444


    There is no charge for a service call!


    Spectrum-Social Media Customer Care


  • BroncobillO2BroncobillO2 Posts: 1
    Dec 24, 2017
    Battery level can be checked with on line app. Simply touch sensor on security zone screen; it will "flip" & show battery %
This discussion has been closed.