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Difficulty connecting a Google Home Mini

helpme2018helpme2018 Posts: 2
in Home Networking Jan 07, 2018

I am trying to connect a new Google Home Minito my Spectrum Internet. The Google Home app detects the device, but won't allow it to connect to my Spectrum Internet service. The error message says that I need to "enable universal plug and play"disable AP Client isolation." How do I do that?

 

I presume it's a software setting on my Ubee router. I have re-read the Ubee Installation Guide, but still can't figure out how to do it.

Best Answer

  • helpme2018helpme2018 Posts: 2
    Jan 07, 2018 Accepted Answer
    it suddenly worked. I didn't make any changes to the software. I don't understand, but at least it's working! Thanks.

Replies

  • MsRayeMsRaye Posts: 25,606
    Jan 07, 2018

    AP isolation is a router setting, sounds like it was not on your router but someone elses, probably a wifi hot spot somewhere...

    those usually have AP isolation on to help thwart hacking of other users id's data

     

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