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Payment not showing up

Hello:

 

I was originally having problem with online payment for my Jan bill. 

 

So I have made a payment through a customer service rep with my bank checking account.  I was told that it would post  within 24 hours. 

 

It was on Jan 16th.  But when I logged in online today, I do not see my last payment.

 

Any fix/suggestions?

 

Best Answer

  • JeremiahSJeremiahS Posts: 7
    Jan 20, 2018 Accepted Answer

    Hello @bajie113

     

    We ask that you please contact us directly for support with this issue. 

     

    You can contact our Social Media Care team at:


    Twitter: @Ask_Spectrum
    Facebook: https://www.facebook.com/Spectrum

     

    Thank you for your participation in the Forums!


    Regards,
    Jeremiah S.
    Spectrum-Social Media Customer Care
    Moderator - Spectrum Community Forums

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