On Demand Channels Not Being updated
This question is for Spectrum representative
The programs posted on your Demand Channels are not organized correctly, are missing shows, and are not being updated at all. On most of the channels, the On Demand shows are missing episodes and they are not in order. For example episode 1 and 2 of a show may be present but episodes 3 and 4 will be missing and the list jumps to 5. This is very inconvenient for people that only watch on Demand. This situation has been like this for months and we never had this issue when the service was underTime Warner. This indicates that the issue is not the contant providers but rather the service provider, Spectrum. Every time I contact support, I am told that there are issues with the Spectrum servers and the technical staff are working on it. At the mean time you are advertising On Demand products and charging your clients for it.