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Personally Owned Cable Modem

larry91403larry91403 Posts: 2
in Home Networking Mar 10, 2018

Why is it that some time ago TWC thought it was OK for them to disable the reset button in the software of my personally owned cable modem? Now I can't remotely reset it. I have pull out the plug which is inconvenient since the cable modem is kept in a rack.

Best Answer

  • reds91185reds91185 Posts: 2,452
    Mar 10, 2018 Accepted Answer

    That occurred as part of a firmware update released by your modem manufacturer, then pushed to your modem by Spectrum after they tested it determined it was not detrimental to the network. 


  • postmeisterpostmeister Posts: 65
    Mar 13, 2018

    ...Or Spectrum doesn't like the idea of having end users have too much control of the devices and they disabled it...

  • larry91403larry91403 Posts: 2
    Mar 13, 2018

    Not sure how this was a solution to what I asked. And also not sure how removing this function had anything to do with the network.

  • karlbeckmankarlbeckman Posts: 2,206 ✭✭✭✭
    Mar 20, 2018

    I don't see where anyone said that the manufacturer's update had anything to do with Spectrum's network.  If you have questions or issues, you'll have to ask the manufacturer of the modem that you purchased and installed on Spectrum's network. 

This discussion has been closed.