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After last update cannot stop, fforward or rewind dvr

JonestexasJonestexas Posts: 1

There was an update very early this morning and afterwards I cannot stop, fast forward or rewind DVR recordings or On Demand. This was everything I loved about your service.

Best Answer

  • SatchSatch Posts: 3,629 helper
    Apr 05, 2018 Accepted Answer

    @Jonestexaswrote:

    There was an update very early this morning and afterwards I cannot stop, fast forward or rewind DVR recordings or On Demand. This was everything I loved about your service.


    Hi Jones,

     

    This is often resolved by a cold reboot of the box.  Power off the box.  Unplug it for about a minute.  Than plug it back in.  Wait for the box to reboot, up to 10 minutes.  Than the box should work as intended.

     

    Satch

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