Welcome to the Spectrum Community

Get answers, share solutions, help your community.

Start here

Harmony remote changes with cable update help???

pwright2269pwright2269 Posts: 1
in TV Equipment Apr 06, 2018
The last update on cable, made it so my Harmony remotes won't turn my cable box on and off. But still does everything else. Any suggestions?

Best Answer

  • SatchSatch Posts: 3,641 helper
    Apr 06, 2018 Accepted Answer

    @pwright2269wrote:
    The last update on cable, made it so my Harmony remotes won't turn my cable box on and off. But still does everything else. Any suggestions?

    Pwright,

     

    All that I can think of trying would be to re-run the setup program code search for the Harmony remote that turns the cable box on and off.  If that doesn't work, type the model number of the Harmony remote in an Internet search to research the problem.  Set up manuals should be available online for third party remotes by entering the name and model number of the remote in search.  They are usually in PDF format if customers need them if they have lost the original "Program your remote" instructions.

     

    Satch

This discussion has been closed.