Another Speed Thread
Hey Guys & Gals,
Figured I'd reach out here for thoughts and opionions. I live in a single family residence in a large city in Southern California (Corona, CA 92879) and I'm having some issues getting the maxium speed possible and hoping someone here can shed some tips. I'm subscribed to the Ultimate Tier which is 400Mbps in our area and I'm using the Arris SB6190 Modem and testing ethernet directly to the modem.
Last year the Ultimate Tier was 300Mbps and I was frequently seeing 340Mbps (40 over) which was awesome. Then after having a huge home automation system installed including a new home run connection for my cable and enterprise switches and routers (Ubiquity) I noticed that I was only getting about 180-220Mbps out of the 300Mbps Tier I was on. Now that Spectrum upgraded my area to 400Mbps and Im still seeing 180-220Mbps so about half of what I was subscribed to I realized it was time to investigate.
First step I did was checked the signal status on the modem page and after seeing that I was at -12.5 dBmV I called Spectrum and had a technicition out the next day. We located a few poor connections by the home automation company and also a few really crappy splitters being used. The tech laughed and said that this was definitely a big issue with poor signal. I had + 12 dBmV outside my house and -12.5 dBmV at my modem on a home run connection. He removed some unneeded splitters and replaced the crappy ones with ones he said are 20x better. My downstream signals are now 2.60 dBmV with 40.37 dB SNR, techniction said it was virtually a perfect signal and we did a quick speed test and I saw 340Mbps and sent him on his way.
Now when I was on the 300 Tier I was getting 340Mbps and now that Im on the 400 Tier with my signal issues resolved, Im still only getting 340Mbps and somehow am under the impression Im loosing up to 100Mbps somewhere (Because in the past I always got over my limit, not under)
Here are the current signals from my Arris SB6190 Modem...
I'm testing multiple servers at multiple times of the day on Speedtest.net and can't seem to get past 345Mbps and can't figure out why. I am testing with ethernet directly to the modem to rule out an issue with my Ubqituiy hardware.