Welcome to the Spectrum Community

Get answers, share solutions, help your community.

Start here

Error code SCF-1003 (resolved 4/26/2018)

pjdmvcehpjdmvceh Posts: 1
in Connectivity Apr 26, 2018

Why am I seeing this? 

Best Answer

  • Irishwife83Irishwife83 Posts: 5
    Apr 26, 2018 Accepted Answer

    I am seeing it also and I just messaged Spectrum on FB and this was their response

     
    There is a known issue in the area and our technicians are working to restore the service as quickly as possible. They do not give us any additional information as to the cause or when the services will be restored. -Tyleen
     
     

Replies

  • jdetrayjdetray Posts: 4
    Apr 26, 2018

    Tonight, when I try to login on my computer to watch Spectrum TV, I get the following error message:

    We're sorry, something didn't work quite right. Please try again later.

     

    I've tried different computers without success. The Spectrum app on my phone and tablet is working fine. It's just Spectrum TV on our computers that is failing.

     

    Any ideas?

     

     - Jeff

  • lezlieblezlieb Posts: 1
    Apr 26, 2018

    Service has been down for a while now.  Was watching just fine, went to change channel and got an error. 

  • FunSizeFunSize Posts: 1
    Apr 26, 2018
    Having the same issue. It's been happening for almost 2 hours.
  • Byrdman7735Byrdman7735 Posts: 2
    Apr 26, 2018
    I have the same problem on my computer, two Samsung TV'S and my Roku
  • Irishwife83Irishwife83 Posts: 5
    Apr 26, 2018

    Same here... Messaged them on FB and this was their response... Its on their end!!

     

    There is a known issue in the area and our technicians are working to restore the service as quickly as possible. They do not give us any additional information as to the cause or when the services will be restored. -Tyleen
  • Byrdman7735Byrdman7735 Posts: 2
    Apr 26, 2018
    I have the same problem on my computer, two Samsung TV'S and my Roku
  • jdetrayjdetray Posts: 4
    Apr 26, 2018

    I'm glad to hear I am not the only one but sorry you are all having the same problem.

     

    Misery loves company!

     

     - Jeff

  • dlanallendlanallen Posts: 1
    Apr 26, 2018
  • jdetrayjdetray Posts: 4
    Apr 26, 2018

    UPDATE: It's now working again here.

  • Julia_RJulia_R Posts: 4,186 Lead Mod
    Apr 26, 2018

    Good morning all!

     

    We did have an issue last evening into the wee hours of the morning.

     

    Are any of you still experiencing issues?

     

    Regards,
    Julia R.
    Spectrum-Social Media Customer Care
    Lead Moderator-Community Forums

  • shanstu70shanstu70 Posts: 1
    May 20, 2018
    I'm just now discovering this problem. I spent a few minutes using the My TWC app chat feature, and their suggestion of uninstalling and reinstalling the app did not get it to work. Also having trouble with iPhone and iPad apps.
  • Julia_RJulia_R Posts: 4,186 Lead Mod
    May 23, 2018

    @shanstu70  Because this was a known issue and was occurring last month

    I would encourage you to begin your own thread so that our forums volunteers

    can help you diagnose the issue.

     

    If you would prefer to have support directly from Spectrum tech support please

    feel free to contact our Social Media Customer Care team at: 

     

    Twitter: @Ask_Spectrum
    Facebook: https://www.facebook.com/Spectrum

     

    Regards,
    Julia R.
    Spectrum-Social Media Customer Care
    Lead Moderator-Community Forums

     

This discussion has been closed.