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"A reply to a topic you are following has been accepted as a solution."

antant Posts: 693

Hello.

 

I noticed my last night's (http://forums.timewarnercable.com/t5/Equipment/Undelete-a-recording-in-DCX3510M-DVR/m-p/152765#M12531) and recent posts got marked accepted, but I never accepted them. Why are they being marked if I didn't do them? If someone is doing that, then he/she shouldn't if the original poster hasn't marked them accepted.

Best Answer

  • Julia_RJulia_R Posts: 4,189 Lead Mod
    Jun 01, 2018 Accepted Answer

    Hi @ant

     

    If you would like to report that a thread has not been marked as solved correctly please do let us know via DM Forums_Help

     

    In order to better help our forums visitors solutions to often asked questions may be marked as solved. In this case you can not restore a program once it has been deleted.

     

    Although this does not solve the situation of the lost program it is the correct answer to the question. 

     

    As always if you have questions or concerns regarding the forums we would be happy to help. 

     

    Regards,
    Julia R.
    Spectrum-Social Media Customer Care
    Lead Moderator-Community Forums

Replies

  • antant Posts: 693
    Jun 01, 2018

    @Julia_R wrote:

    Hi @ant

     

    If you would like to report that a thread has not been marked as solved correctly please do let us know via DM Forums_Help

     

    In order to better help our forums visitors solutions to often asked questions may be marked as solved. In this case you can not restore a program once it has been deleted.

     

    Although this does not solve the situation of the lost program it is the correct answer to the question. 

     

    As always if you have questions or concerns regarding the forums we would be happy to help. 

     

    Regards,
    Julia R.
    Spectrum-Social Media Customer Care
    Lead Moderator-Community Forums


    OK and thanks. I will mark this thread as solved. Smiley Tongue

  • Julia_RJulia_R Posts: 4,189 Lead Mod
    Jun 02, 2018

    @ant  Have a great day!

     

    If you see any other posts that are solved but not marked please let us know.

     

    Regards,
    Julia R.
    Spectrum-Social Media Customer Care
    Lead Moderator-Community Forums

This discussion has been closed.