Welcome to the Spectrum Community

Get answers, share solutions, help your community.

Start here

IP address Geo-location needs to be fixed

MrteeMrtee Posts: 5
in Connectivity Jun 06, 2018

ipaddress shot.png
My IP adddress is wrong on 3 of the above databases.
When I try to access certain streaming content (MLB.tv) I am blacked out of the wrong games.
Also when shopping online, I am given results for the wrong area.
I need this to be fixed.
Please advise

Thanx in advance for your help



  • karlbeckmankarlbeckman Posts: 2,205 ✭✭✭✭
    Jun 06, 2018

    You are out of luck.  Spectrum does not provide or support geolocation using a customer's IP address.  Many service areas in the midwest will locate to the geocenter of the continental USA.  The same applies to IP adddresses of their network equipment, making it impossible for subscribers to physically determine the location of a malfunctioning network router or server.  You'll need to give the database owners permission to modify and sell or otherwise distribute publically their information for your IP address. 

This discussion has been closed.