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Will My Email Address Change?

DaveIDaveI Posts: 3
in Email Aug 13, 2018

Later this month I am moving to a new address. I will be terminating my Time Warner Service at my current address and then starting new Spectrum service at my new address.  This was done so I could transition over to a Spectrum customer.  My concern is that I am going to lose my TWC (Roadrunner) email adress.  Will I?  Thanks!

Comments

  • James_MJames_M Posts: 2,080 admin
    Aug 13, 2018

    @DaveI

     

    Email is associated with the account, so once the account is closed, the email can be lost.  Prior to the account being closed, you should contact support to request that the email is transferred to the new account.   

     

    Please contact us at: 

  • reds91185reds91185 Posts: 2,452
    Aug 13, 2018

    Better yet...you should create a free Gmail, Hotmail, Yahoo Mail, etc. account and transfer all of your imprtant stuff you want to keep to that account. This will prevent you from having to go through all of this again when you decide to move or change providers next time.

  • DaveIDaveI Posts: 3
    Aug 14, 2018

    Thanks! I will contact customer support.

  • DaveIDaveI Posts: 3
    Aug 14, 2018

    Great idea. I will definitely get a Gmail account and make the transfers. Thanks!

This discussion has been closed.