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Log Out Error About 60% of the Time Using Firefox

SatchSatch Posts: 3,636 helper

Sup all?

 

On both my Windows 8.1 laptop and Windows 10 deskop, I get a "We are unable to complete your request at this time due to a system error..." about 60% of the time on log out.  I have not tested other browsers such as MS Edge often enough, and I don't have Google Chrome installed on either PC.  I have attached a photo.

 

Satch

Capture.JPG

 

 

 

 

Comments

  • Spectrum_HelpSpectrum_Help Posts: 102 ✭✭✭✭
    Oct 19, 2018

    Hi @Satch

     

    Does it actually log you out? Had you the opportunity to try alternate

    browsers?

     

    Regards,
    Julia R.
    Spectrum-Social Media Customer Care
    Lead Moderator-Community Forums

  • SatchSatch Posts: 3,636 helper
    Oct 19, 2018

    @Forums_Help wrote:

    Hi @Satch

     

    Does it actually log you out? Had you the opportunity to try alternate

    browsers?

     

    Regards,
    Julia R.
    Spectrum-Social Media Customer Care
    Lead Moderator-Community Forums


    Yes,

     

    I get logged out, so that part is working.  I will need to test this in MS Edge a bit more to get an accurate assesment with that browser.

     

    Satch

This discussion has been closed.