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What hardware is the consumer required to have for internet service.

tomx2tomx2 Posts: 14
in Connectivity Nov 23, 2018

Hi. 

Looking to get Internet service from Spectrum.

Will use Spectrum's Modem but will buy my own Router.

 

If I request Spectrum Tech Support to setup my internet home network, am I required to buy  HDMI and Ethernet cables prior to Tech Support visit?

 

Does anyone know what their one-time installation fee will be?

 

Thanks.

TC.

Best Answer

  • EddieAEddieA Posts: 91 ✭✭✭✭
    Nov 28, 2018 Accepted Answer

    I thought, but could be way off the mark here, that the techs would only install/configure Spectrum provided routers, not customer owned.

    Cheers.

     

Replies

  • reds91185reds91185 Posts: 2,452
    Nov 23, 2018

    According to the latest rate card in my area the standard install fee is $49.99 (ensuring the modem is up and running) and $49.99 per hour labor if you need more than the standard install.  The installer will have the necessary cables. Not sure why you would need HDMI for internet though?

  • reds91185reds91185 Posts: 2,452
    Nov 28, 2018

    @EddieA wrote:

    I thought, but could be way off the mark here, that the techs would only install/configure Spectrum provided routers, not customer owned.

    Cheers.

     


    You are correct. Spectrum techs will not set up any customer owned equipment beyond the modem. For extra install fees they may run cable or ethernet for you, but it's up to the customer to set up their own network using equipment not leased from Spectrum.

  • tomx2tomx2 Posts: 14
    Nov 28, 2018

    @EddieA

    If you are correct, then I will be charged with a $5.00 fee per month to rent their Router.

     

    TC.

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