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Spectrum 201H set top box - Where is the infrared sensor located?

kennedyeyeskennedyeyes Posts: 4
in TV Equipment Nov 25, 2018

I have a brand new Spectrum 201H settop box and i cannot seem to find where the infrared sensor is located (i can usually spot them on my other boxes when i shine a flashlight on the front panels I can see a circlular red image).  Both my infrared spectrum remote and harmony one remote when i point the device at the box work well, so I am pretty sure it is infrared activated.  I need to know placement so I can postition the IR blaster from my tv properly.  Any guidance?  Thanks in advance.

Best Answer

  • kennedyeyeskennedyeyes Posts: 4
    Nov 25, 2018 Accepted Answer

    After Trial and Error, I think I found where the sensor is located.  I enclosed a photo in case this could help someone else.IR Sensor located - Middle LeftIR Sensor located - Middle Left


  • Julia_RJulia_R Posts: 4,207 Lead Mod
    Nov 25, 2018


    The manual only indicates IR remote control detector is on the front panel.







    Julia R.

    Spectrum-Social Media Customer Care

    Lead Moderator-Community Forums

  • kennedyeyeskennedyeyes Posts: 4
    Nov 25, 2018
    I know. I saw the same thing it’s got to be someplace. I’ve guessed at several places with no luck.
  • dgrinnandgrinnan Posts: 22
    Nov 27, 2018

    Before you get to invested n setting up the new 210 box you should look at the many post in regards to the complants involving the new box. It is very buggy and does not work with the ttv phone app. The recommendation from everyone including the customer support is to exchange the box for one model older. I did and I am happy I did.  Nothing but trouble with the new box.  the guide was constantly faling, preventing access to the DVR and On Demand.  A lot of other smaller issues.

  • kennedyeyeskennedyeyes Posts: 4
    Nov 28, 2018

    You mention box "210" I have box "201".  Did you mean to say box "201" is buggy or box "210" is buggy.  Please advise.



  • reds91185reds91185 Posts: 2,452
    Nov 28, 2018

    The 110/210 series has more reported bugs than the 101/201 series. Most of this has to do with the Spectrum guide rather than the hardware itself.

  • krel_2018krel_2018 Posts: 256
    Dec 09, 2018

    the 210 box is a disaster!!! i belive the 201 works well. the only difference is the 201 don't have netflix built in it like the 210 does. why they ever put the guide in the cloud for the 210 boxes is beyond me. if there launching there cloud DVR service then they should have waited and put the guide in the cloud for the new DVR box and not the 210!!! it says that it has dual infared remote control sensors on the front



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