My 2 sisters email me but I don't receive them anywhere. They are using the correct email address. What gives? This began the end of October.
It turns out I was still using the RoadRunner webmail. I called Spectrum and the gentleman helped me switch to Spectrum webmail. Somehow in the TW/Spectrum move it blocked about 50 addressess!
Once I got into Spectrum and cleared out the blocked addresses I was good to go.
Are you using a 3rd party mail client? If you are have you checked webmail?
Does she get a bounceback? Are you able to email her from the email in question?
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums
I have had a problem receiving emails on a "socal.rr.com" email account for some time now from my gas company. Some months ago after a Spectrum email reformatting, these messages appeared. They were in chronological order but were displayed with send date decades in the future. A little while later there must have been another change and they vanished again.
What that tells me is that there is a wierd bug in the date field interface between the sender and Spectrum email. Perhaps this is unrelated to OP's problem, but I thought I would share.