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DVR Management Unavailable

Tp2k81Tp2k81 Posts: 1
in Connectivity Jan 16, 2019
I get the following message when trying to access my DVR options from the Spectrum TV app...

"No Spectrum receivers are associated with your account" DCM-1008

Accepted Answers

  • karlbeckmankarlbeckman Posts: 2,207 ✭✭✭✭
    Jan 16, 2019 Accepted Answer

    @Tp2k81 wrote:
    I get the following message when trying to access my DVR options from the Spectrum TV app...

    "No Spectrum receivers are associated with your account" DCM-1008

    It is a known problem with no timetable for resolution.

  • dgrinnandgrinnan Posts: 22
    Jan 18, 2019 Accepted Answer

     only option is to return your set top box to a Spectrum site and ask for one of the DVR's that are supported.  The issue is with the newist desktop box and it has been since they rolled them out.  I had the same issue and exchanged mine.  The customer services reps new exaclty why I was asking to exchange my box because the are getting tons of request. 

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