New cable box not connecting
Got a new cable box and it will not connect... gets stuck on 'Retrieving Channel Info.'
I can access the guide and all other aspects but it appears the cable is not being accepted by the box... tried to refresh from the settings menu and got an error code- GVD-1000.
Tried multiple plugs, reboots and new cords to no avail.
Went back and got a new box after a few frustrating days attempting to get it to work and I am having the same problem with the new one.
When I sign in to the Spectrum website it says my equipment is not connected.
The cable works for my wifi modem but will not acknowledge the new box.
Anyone else ever deal with this problem? Or is this just a way for the world to tell me to get rid of my cable altogether...
Thanks for any help!