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Slow login & forum's PM issues.

antant Posts: 693

I noticed a few issues with this forum's private messages (PMs) and web site's login:

 

1. My forum's sent PMs don't have a way to follow up like replying to them (from mods).

 

2. Speaking of forum's PMs, I told the forum to send me plain text e-mails of new PMs as shown below from https://forums.timewarnercable.com/t5/user/myprofilepage/tab/user-subscriptions:email-settings:

 

emailformat.gif

 

 

 

 

 

 

 

 

However, Community Mailer <[email protected]> showed a couple issue:  They both showed up with HTML codes in both of my Linux/Fedora's mutt v1.11.3 and SeaMonkey v2.49.4's e-mail clients.  Also, there were no links on how to reply back from them. I couldn't even find them in my web site's forum account easily. I finally found them in https://forums.timewarnercable.com/t5/notes/privatenotespage. Sheesh.  Forum thread's new answer plain text e-mail notifications were fine though.

 

3. The current https://www.spectrum.net/login web page is always slow (takes about ten seconds) to fully show up in both of my Mozilla's SeaMonkey v2.49.4 and Internet Explorer v11 web browsers. Firefox v65.0.2 and Google Chrome v72 are slightly faster, but I still have to wait in my decade old, updated 64-bit W7 HPE SP1 & Debian oldstable/Jessie v8 PCs. Smiley Sad

 

Thank you for reading and hopefully fixing them soon. Smiley Happy

Comments

  • karlbeckmankarlbeckman Posts: 2,206 ✭✭✭✭
    Mar 04, 2019

    @ant wrote:

    I noticed a few issues with this forum's private messages (PMs) and web site's login:

     

    emailformat.gif

     

     

     

     

     

     

     

     

    However, Community Mailer <[email protected]> showed a couple issue:  They both showed up with HTML codes in both of my Linux/Fedora's mutt v1.11.3 and SeaMonkey v2.49.4's e-mail clients.  Also, there were no links on how to reply back from them. I couldn't even find them in my web site's forum account easily. I finally found them in https://forums.timewarnercable.com/t5/notes/privatenotespage. Sheesh.  Forum thread's new answer plain text e-mail notifications were fine though.

     

    3. The current https://www.spectrum.net/login web page is always slow (takes about ten seconds) to fully show up in both of my Mozilla's SeaMonkey v2.49.4 and Internet Explorer v11 web browsers. Firefox v65.0.2 and Google Chrome v72 are slightly faster, but I still have to wait in my decade old, updated 64-bit W7 HPE SP1 & Debian oldstable/Jessie v8 PCs. Smiley Sad

     

    Thank you for reading and hopefully fixing them soon. Smiley Happy


    @Julia_R, @James_M@Satch 

    In support of Ant's #3, I also am seeing an excessive delay in getting to the login page .  My default browser is Firefox 65.0.2   I also see the same delay in Microsoft Internet Explorer when running Windows 7 and Edge when I use Windows 10.  I posted privately a few minutes ago that I found a typing or copy-paste error on the sign-out side and wonder if this is caused by a similar error. 

  • reds91185reds91185 Posts: 2,452
    Mar 04, 2019

    I will third Ant's #3. My default browser has been Safari (latest updates along with latest macOS updates). I also use IE 11.0.101 at work running on Windows Server 2008 Enterprise.

  • Julia_RJulia_R Posts: 4,180 Lead Mod
    Mar 04, 2019

    @reds91185  @karlbeckman  @ant 

     

    Thanks for the follow up and extra info!  If any others are having problems it would be 

    great to get more feedback!

     

    Regards,

    Julia R.

    Spectrum-Social Media Customer Care

    Lead Moderator-Community Forums

This discussion has been closed.