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iPhone Email Send

wickerberrywickerberry Posts: 23 ✭✭✭
in Email Mar 12, 2019

I believe there is an expired certificate on outgoing email server mobile-smtp.roadrunner.com because sending only works when I turn SSL off along with an error message related to  certificate expiration. This is a POP account and I've just noticed this problem recently.

 

Can a moderator get this to the correct people to repair?

Best Answer

  • Julia_RJulia_R Posts: 4,189 Lead Mod
    Mar 13, 2019 Accepted Answer

    If you will check your settings please and make sure this is what you have for the email. 

     

    • Username: Your full Spectrum email address
    • Password: Your Spectrum email password
    • SSL: On
    • Protocol: IMAP
    • Incoming Email Server: mail.twc.com
    • Port: 993
    • Outgoing Email Server: mail.twc.com
    • Port: 587
    • Requires Authentication: Yes, or checked

    If you are still getting this message after this has been verified please contact support directly. 

     

    Twitter: @Ask_Spectrum

    Facebook: https://www.facebook.com/Spectrum

    1-855-70-SPECTRUM (855-707-7328)

     

    Regards,

    Julia R.

    Spectrum-Social Media Customer Service

    Lead Moderator-Community Forums

     

This discussion has been closed.