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Reese2n1Reese2n1 Posts: 1

So for the past week I have been getting this error code DGE-1001. I have read the other issues and posts but still see no definitive answer. Most are saying that you need to be connected to your network to receive full access. I have no access out side of home, however this is the reason I have the app; to watch on my device outside of home! Please let me know if there is something I need to do; or is the watch tv where you go just a deceptive sloagan?


  • James_MJames_M Posts: 2,094 ADMIN
    Apr 02, 2019

    DGE-1001 is an authentication error.  On the Spectrum TV app, some channels are limited outside the home network.  Are you getting the error only on specific channels? 


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