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Only Fox News Channel and Fox Business Channel have muted audio on my spectrum cable in NYC.

soundmannycsoundmannyc Posts: 4

Fox News Channel and Fox Business Channel have muted audio on my Spectrum Cable in Southern NYC. All other channels have normal audio. Why?

Best Answer

  • SatchSatch Posts: 3,636 helper
    Apr 14, 2019 Accepted Answer

    @soundmannyc wrote:

    Fox News Channel and Fox Business Channel have muted audio on my Spectrum Cable in Southern NYC. All other channels have normal audio. Why?


    Hey Sound,

     

    This happened to me once last year.  Check your Second Audio Program (SAP option) on your cable guide and make sure that it is turned OFF.  If there is no SAP on a channel, often the sound will be muted when SAP is turned on on the cable box.

     

    I have the ODN Navigator guide and all you do is press A on the remote:

    Now make sure that SAP audio is off, by making sure that the second option reads:

     

    "Turn on SAP."  If the option says, "Turn off SAP."  use the down arrow key or press #2 to turn off SAP.

     

    I don't have the New Spectrum Guide or I-Guide, but the check is the same in that you want to make sure that SAP is turned off. 

     

    Satch

Replies

  • soundmannycsoundmannyc Posts: 4
    Apr 15, 2019

    Wow thank you so much Satch. You were right about the solution. No more muted sound. I'm really grateful to you.

     

    Thanks Again!

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