This doesn't necessarily have to be answered. Just something I find to be extremely annoying. Why can we not be informed when there will be a software update on our equipment? For the 3 rd time, we were watching a program, only for the software update screen to come up. There goes what we were watching, because it literally takes an hour. We saw what was changed. Go into dvr listings & it's little "crap" stuff like how they word "do you really want to delete this". Personally I would rather they just make sure the dvr works properly, than to constantly change these little things that really do nothing to enhance it.