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DVR Issues

I am getting an error saying:

"DVR management is unavaiable. No Spectrum Recivers are assoiated with your account."

 

It seems that people are getting various stages of errors. Like some can view the Manager but cannot set a recording. I cant even get into it! is this all part of the same issue? Is every customer with a DVR having this issue or is it certain marrket areas?

 

And yes I do have a Spectrum DVR. Smiley Wink

 

Cheers!

Best Answer

Replies

  • reds91185reds91185 Posts: 2,452
    Jul 02, 2019

    I assume that you are trying to access the DVR via the Spectrum TV app on an iPhone? What DVR do you have? What guide software is it running (new Spectrum Guide, ODN Navigator, i-Guide)?

     

    Did you previously have access to the DVR and now it has stopped working?

     

    https://www.spectrum.net/support/tv/which-guide-do-i-have-t?redirected=true

  • coax_mastercoax_master Posts: 9
    Jul 04, 2019

    Yes! I have the  New Guide with the Humax DVR. This is my first DVR ever.

  • reds91185reds91185 Posts: 2,452
    Jul 05, 2019

    Is this a Humax 210 model DVR? If I'm not mistaken, DVRs running the new Spectrum Guide do not have remote access via the app. 

  • coax_mastercoax_master Posts: 9
    Jul 05, 2019
    Yes it is. Will they ever have access?
This discussion has been closed.