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How to change how many rings on my land phone

flor1idaflor1ida Posts: 1
in Digital Phone Aug 08, 2019
I need to change how many times my phone rings before voicemail picks up

Best Answer

  • James_MJames_M Posts: 2,243 ADMIN
    Aug 08, 2019 Accepted Answer

    @flor1ida , 


    Thanks for the question.  You can manage the number of rings before voicemail picks up if you have the Voicezone feature in your My Account (not all areas have Voicezone available).  


    The steps are as follows: 


    • Go to My Account > My Phone tab Voicemail Settings > Call Forwarding > Forward Calls When No Answer


    • Select the Voicemail radio button, and the number of desired rings (0 - 10) from the dropdown menu


    • Save Changes


    Let us know if we can assist further 

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