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Visual Voicemail is currently unavailable

junglegeorgejunglegeorge Posts: 2

Got Spectrum mobile service in January; visual voicemail worked only 2 times in 9 months; both times while staying at a hotel in Canada.  It never gives any indication of having a voice mail, no red dot, nothing.  Have iphone 6s purchased from Spectrum.  Is there a setting on my Spectrum router that needs to be set?

Best Answer


  • James_MJames_M Posts: 2,094 ADMIN
    Sep 16, 2019

    For assistance with Spectrum Mobile, please contact Spectrum Mobile directly at 1-833-224-6603.

  • James_MJames_M Posts: 2,094 ADMIN
    Sep 18, 2019

    @toolman1990 , 


    Thanks for the updated information.  I've edited the posts accordingly.  

  • junglegeorgejunglegeorge Posts: 2
    Sep 18, 2019

    Thanks toolman1990.  The link helped.  Nice to know I have to turn on LTE and burn data to know if I have a new voice mail on my iphone.

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