Welcome to the Spectrum Community

Get answers, share solutions, help your community.

Start here

My Spectrum Account Page issue

toolman1990toolman1990 Posts: 153 ✭✭✭✭

I was prompted to update my primary contact information when logging into the new my account page. It asked for the phone number and phone type, when I entered in my mobile number and selected the phone type as mobile, the web page keeps reverting the phone type back to non mobile. That bug needs to be fixed since that phone type option will not allow for text messages.

Comments

  • Julia_RJulia_R Posts: 4,286 Lead Mod
    Sep 15, 2019

    If you will please PM us with your account information we can escalate this 

    to our development team. 

     

    Forums_Help

     

    Thank you!

     

    Julia R.

    Spectrum-Social Media Customer Service

    Lead Moderator-Community Forums

     

     

     

This discussion has been closed.