Welcome to the Spectrum Community

Get answers, share solutions, help your community.

Start here

Stuck in On Demand screen with no way out?

Geezer64Geezer64 Posts: 69
edited August 27 in Watch TV 2019 Archive Oct 10, 2019

Just recently installed a Cisco 8742 DVR and have Clikr 5 8780i remote.  The DVR is on the ODN guide i believe and i am in zip 27909.  Today i selected "On Demand" button on the remote and it took me to the On Demand Menu without issue. The issue was, once there, no button on the remote would take me back to Live programming short of hitting the Guide button. 

Is there not a dedicated button on the remote for this?  I found the "Live" button on the remote but it does not work.  Any tips on how to get out of these OD menus without having to go through several unnecessary button presses to do so?

Best Answer

  • Geezer64Geezer64 Posts: 69
    Oct 11, 2019 Accepted Answer

    Thank you..............The "LAST" button is what i am looking for. I missed finding it on the remote. My bad!

Replies

  • krel_2018krel_2018 Posts: 256
    Oct 10, 2019

    have you tried just tuning into a live broadcast channel??? i know that works for the arris 3600-M dvr box

  • SatchSatch Posts: 3,700 helper
    Oct 10, 2019

    @Geezer64 wrote:

    Just recently installed a Cisco 8742 DVR and have Clikr 5 8780i remote.  The DVR is on the ODN guide i believe and i am in zip 27909.  Today i selected "On Demand" button on the remote and it took me to the On Demand Menu without issue. The issue was, once there, no button on the remote would take me back to Live programming short of hitting the Guide button. 

    Is there not a dedicated button on the remote for this?  I found the "Live" button on the remote but it does not work.  Any tips on how to get out of these OD menus without having to go through several unnecessary button presses to do so?


    Hello,

     

    There are several exits for On Demand.  Some customers are confused because it is a channel and not a menu in ODN Guide.  Here are get out ways to escape Demand in ODN Guide.  Note that these may or may not apply in New Spectrum Guide:

     

    1.) Change channels by entering a channel number

    2.) Change channels by pressing channel up/ down on remote.  (Let us know if #2 does not work.)

    3)  Press Guide button and select a different channel.

    4.) If your remote has a "Last" button-try that as well.

     

    Satch

This discussion has been closed.