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arris 3600-M

krel_2018krel_2018 Posts: 256
edited August 27 in Watch TV 2019 Archive Oct 10, 2019

why does my arris DX3600-M go back the the tour guid once in a while about the new features???

Accepted Answers

  • reds91185reds91185 Posts: 2,452 ✭✭✭✭
    Oct 10, 2019 Accepted Answer

    Probably a software update.

  • SatchSatch Posts: 3,700 helper
    Oct 13, 2019 Accepted Answer

    @krel_2018 wrote:

    @Satch 

    every so often the feature tour guide pops up. i dunno why unless it's like reds stated a software update. i know my box has the ODN software on it since the guide is not the new spec guide. though rumour has it there gonna be putting the new spec guide on some of the older boxes as well. that would be nice for the ones that have the six tuner boxes!!! i hate the guide on them!!!!


     My thoughts,

     

    You have a six-tuner box and I would guard that box with your life!  Those six-tuner boxes are becoming very rare.  World Boxes are not as good with Spectrum Guide.  People like ODN better than Spectrum Guide. Only four tuners, more sensititve to signal issues and just not as good.  Spectrum Guide is getting better, but it is not as good as ODN.

     

    Unless the Feature Tour pop-up thing is really bothersome, keep that Arris box for sure!

     

    Satch

Replies

  • SatchSatch Posts: 3,700 helper
    Oct 10, 2019

    @krel_2018 wrote:

    why does my arris DX3600-M go back the the tour guid once in a while about the new features???


    Hi, Question needs clarification.

     

    In Navigator boxes (ODN) the tour guide is called "Feature Tour."  Selecting it, you can follow the prompts to go through the new features.

     

    • I believe  that you can go back up to ninety minutes in the ODN Navigator Guide Time Grid.
    • This Quick Menu appears for about 10 seconds when the receiver is turned on with the remote.
    • Left/Right Arrow shows the menu
    • Menu button shows the menu
    • Exit erases the menu.

     

    Satch

  • krel_2018krel_2018 Posts: 256
    Oct 13, 2019

    @Satch 

    every so often the feature tour guide pops up. i dunno why unless it's like reds stated a software update. i know my box has the ODN software on it since the guide is not the new spec guide. though rumour has it there gonna be putting the new spec guide on some of the older boxes as well. that would be nice for the ones that have the six tuner boxes!!! i hate the guide on them!!!!

  • krel_2018krel_2018 Posts: 256
    Oct 16, 2019

    i do have a six tuner box and i am keeping it until it completely croaks and i told them that to Smiley Happy and i told them that to!!! as those are the work horses and just old reliable

This discussion has been closed.