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Server Not Available.

mmccoogmmccoog Posts: 4
edited August 21 in Internet 2019 Archive Oct 28, 2019

Is there an outage? My emails to two RR accounts are being returned with this error:

    host dnvrco-cmedge01.email.rr.com [69.134.155.135]

    SMTP error from remote mail server after end of data:

    552 5.2.0 ESMTP server not available AUP#I-1340

Comments

  • James_MJames_M Posts: 2,243 ADMIN
    Oct 29, 2019

    A 552 email error is typically encountered when there is a problem related to an attachment in your email. Either it has exceeded the size limits of the remote server, or the file-type isn't allowed by the remote server.  Does your email contains attachments?

  • mmccoogmmccoog Posts: 4
    Oct 29, 2019

    Hello James, thank you for your reply.

    Yes, the emails did contain an iCalendar file attachment (bookings.ics.) I've sent them before so did something change?

  • James_MJames_M Posts: 2,243 ADMIN
    Oct 29, 2019

    There have been no recent changes that I could locate.  The maximum size for email attachments is 25MB, reducing the email size should resolve the error message.  

This discussion has been closed.