You Are Already logged on in another session

I was on the Spectrum Mobile website using my iphone. I was at the checkout portion of the page. I was trying to start new service on a new wireless line. The page reset to the very beggining and nothing was showing in my cart. So after trying 4-5 more times I get through the process where it ask Are you an existing Spectrum Internet Customer. I tick yes then it takes me to the Spectrum Log In Page and after entering my log in details I get the message You are already logged in on another session please close this one to continue. Tried again on PC as well and get the same message.



  • James_MJames_M Posts: 2,435 ADMIN
    Nov 21, 2019

    We apologize for any service issues.  If you are still having an issue, we recommend visiting a Spectrum Store or contacting Spectrum Mobile directly at (855) 892-2072.

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