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Username will not save for login

cb_2367cb_2367 Posts: 74 ✭✭

Each time I login to the forums, I have to enter my username and password. I always check the box to save the username, but it seems that option doesn't work. I haven't cleared cookies, so why doesn't my username save for forum login?

Comments

  • SatchSatch Posts: 3,634 helper
    Dec 05, 2019

    @cb_2367 wrote:

    Each time I login to the forums, I have to enter my username and password. I always check the box to save the username, but it seems that option doesn't work. I haven't cleared cookies, so why doesn't my username save for forum login?


    Does this happen on multiple browsers?  What is your main browser? Does the same issue with the user-name not saving, happen on another computer or device?

     

    What computer Operating System or device are you using to log into the forums?

     

    Satch

  • cb_2367cb_2367 Posts: 74 ✭✭
    Dec 05, 2019
    I'm mainly using portable devices (android phone, Galaxy S10+, running Android 9) and android tablet, Galaxy Tab A, running android 9). The save username box is checked when I log in, but each time I return to the forums, I still have to enter my username and password.
  • SatchSatch Posts: 3,634 helper
    Dec 06, 2019

    @cb_2367 wrote:
    I'm mainly using portable devices (android phone, Galaxy S10+, running Android 9) and android tablet, Galaxy Tab A, running android 9). The save username box is checked when I log in, but each time I return to the forums, I still have to enter my username and password.

    Thanks CB,

     

    And I assume you have done all the History and Cookie cache clearing for the forum, right?  Is anyone else having this issue either with the portable devices or similar Galaxy/Android devices? Or in conventional computer web browsers?  (IE?  MS Edge? Forefox? Chrome?)

     

    Satch

     

     

  • reds91185reds91185 Posts: 2,452
    Dec 06, 2019

    I have always had this issue no matter what device or browser I use...Macbook Pro and Mac Mini at home running both Safari and Chrome, iPhone X, and Windows computer at work running IE 11 and Firefox. 

  • cb_2367cb_2367 Posts: 74 ✭✭
    Dec 06, 2019
    I'm the only one with Spectrum service. I have not tried logging in on my windows computer to see if anything different may happen.
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