All my bill payees offer ebills -- EXCEPT Spectrum
First, yes, I know Spectrum offers an auto-debit service called AutoPay. That's not what I need. I need Spectrum to submit an ebill to my bank. Most banks offer ebills and most utilities and many other payees offer ebills.
Actuallly, I exaggerated slightly in my title. Of all my payees, only two fail to offer ebills: Spectrum and my homeowner's association. The failure of the HOA to do so does not surprise me, and that one can be worked around by simply auto-paying the fixed dues each month. But, since the Spectrum bill is not a fixed amount (due to on-demand charges), I need an ebill.
Why don't I want to use Spectrum Auto Pay? Ebills are more flexible. I can manage them all in the same place: online at my bank. If there is a change in my service setup, I can turn off the ebill auto-pay until I am sure the new billing amounts are correct, simply paying the ebill manually.
What's in it for Spectrum? First, you'll make some customers happy. Second, you'll save on mailing customer bills to people like me, who would drop the postal mail bill if an ebill was offered. Absent that, I will continue to insist on a paper postal mail bill.
Thanks for considering my suggestion!