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Latest app doesn’t remember filters

For the last six months or so, the Samsung smart TV app for Spectrum TV refuses to remember the filters. Every single time I have to load the Spectrum TV app, I have to change the filters back to favorites. For the first two years of owning my TV, mainly in 2018 and part of 2019, the old version of the app would always stay on my favorites. Please make the filters stick!!!

Comments

  • James_MJames_M Posts: 2,269 ADMIN
    Mar 05, 2020

    I apologize for any poor experience.   We encourage you to contact support directly for further assistance.

     

    Please contact us at: 

  • neaultp21neaultp21 Posts: 7
    Mar 06, 2020

    I have the same problem with the app on Apple TV and Roku boxes. 

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