LiveTV on PC complaints
Over the past several weeks the LiveTV Spectrum site has undergone many changes, none that have made it better for the customer.
(1) I no longer can change the font size in the CC settings. All CC is displayed in a large size font that goes from one side of the screen to the other. Also the Window CC setting can not be changed from semi-transparent setting.
(2) While watching a program, and not changing channels or settings, the TV screen will go to black and I have to manually select another station, and switch back to return to the program I was watching.
These changes do nothing to enhance the customer experience, and actually make LiveTV a very unfriendly experience to this customer.
Please have engineering/programming fix these problems and restore previous service levels and functions