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Corona Virus and Spectrum Services

SatchSatch Posts: 3,634 helper

Hey Guys,


Hope that everyone is safe and healthy, practicing good hygiene habits and social distancing to avoid the Corona Virus, Due to this issue impacting the entire world and networking services all over the country and the world, I have created this post for anyone who has questions about the Corona Virus as it relates to Spectrum Services.  Any updates as to what Spectrum is doing? Help with bills? Services Outages?  Obviously there will be longer wait times because of the impact of this situation. We could post questions relating to Spectrum Services and Corona Virus as it relates to what to do here.


This topic should probably be pinned, because I think it will be a great resource for everyone.



Best Answer

  • James_MJames_M Posts: 2,080 ADMIN
    Mar 20, 2020 Accepted Answer

    Thanks @Satch


    All current information is available here:  


    Coronavirus (COVID-19) Update



    This page is updated as needed and anyone with questions should refer to this link. 


  • cp0015cp0015 Posts: 23
    Mar 24, 2020

    During the Coronavirus Paramedic (COVID-19), the Spectrum Cable TV Services (Home Phone, Internet and TV) will still function as usual, but customer support calls can be limited or long wait times.


    If you have Spectrum TV service with little or no premium movie channels, there are free previews offered such as Showtime and later Starz and HBO on specified dates. Click Here to see dates for availability.


    Stay clean and wear face mask when in public areas to buy groceries and medicine.

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