cancel service.

tomx2tomx2 Posts: 14
in Managing & Using your Spectrum Account May 03, 2020

Hi.

To cancel my Spectrum cable service, should I call Spectrum first or just take the cable box  & remote to the local Spectrum office?

 

TC.

 

Comments

  • SatchSatch Posts: 3,812 helper
    May 04, 2020
    @tomx2 wrote:

    Hi.

    To cancel my Spectrum cable service, should I call Spectrum first or just take the cable box  & remote to the local Spectrum office?

     

    TC.

     

    Hi,

     

    I would go to the office.  Make sure that you get a receipt with any equipment returns.  You could call, but there would be a truck role charge for the tech to come out to take the equipment back.

     

    Satch

  • rocketjetzrocketjetz Posts: 149 ✭✭✭✭
    May 04, 2020

    OR if you have a UPS store nearby that's even closer than your Spectrum store you can go there and they will mail the spectrum  equipment back to Spectrum at no cost.

  • SatchSatch Posts: 3,812 helper
    May 06, 2020
    @rocketjetz wrote:

    OR if you have a UPS store nearby that's even closer than your Spectrum store you can go there and they will mail the spectrum  equipment back to Spectrum at no cost.

    Regardless of method used,

     

    Insist on a receipt  for all returned equipment.

     

    Satch

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