Welcome to the Spectrum Community

Get answers, share solutions, help your community.

Start here

History Channel WVP-3305 Video not available

ddrake812ddrake812 Posts: 34 ✭✭✭✭

WVP-3305 Video not available. Try again later. Only on History Channel. Everything else is fine.

Comments

  • ddrake812ddrake812 Posts: 34 ✭✭✭✭
    May 10, 2020

    I thought it was solved but it is not. Video just stops and gives an error telling me to... Unable to Play

    We're sorry, we're unable to play this title on your device.
    Please try the following steps to troubleshoot:
    Install the latest version of Chrome, Edge, Firefox or Safari.
    Update your device's operating system.
    If using Safari, visit apple.com/safari/ for the latest update.
    If using Microsoft Edge, visit microsoft.com/edge for the latest update.
    Ensure your equipment is HDCP-compliant, including cables, monitors and drivers.
    Disable any VPN or proxy servers.
    Check your internet connection and restart your device.

    It was fine all evening long and now it is back. It's obviously not the ad blocker because it's not there any more. This is ONLY History Channel.

  • Julia_RJulia_R Posts: 4,287 Lead Mod
    May 10, 2020

    In that case I would encourage you to post your modem logs and signal levels here.

     

    Sounds like it may be a connectivity issue. 

     

     

    Julia 

  • ddrake812ddrake812 Posts: 34 ✭✭✭✭
    Jun 04, 2020

    My connection is fine. Everything else on the internet but this site works just fine. This happens constantly. It's doing it again right now and it started seconds after it told me it needed to refresh for an update.

This discussion has been closed.